If you've reached this page, you've seen it:
You're in your Galaxy sound settings looking to get your tunes sounding just perfect on your new pair of Tweedz, and there it is. UHQ Upscaler...greyed out.

As a follow-up to our 5 Tips for getting better sound out of your Samsung Galaxy S or Note article, we got a lot of questions from our Tweedz owners on why the UHQ Upscaler option was greyed out on their Galaxy S devices (including S6, S7, S8, S9, & S10).
You've seen it, we've seen it. So, what's going on?
The answer is surprisingly simple.
Drum roll...
NOTE: Get 20% OFF a pair of Tweedz using coupon code SAVE20 at checkout!
Doh!
That's right the UHQ Upscaler is a headphones only feature. That's it. Meaning that you need headphones plugged in to take advantage of the feature.
Obviously, the impact of UHQ will be more obvious on a solid pair of Tweedz headphones (see 7 reasons why you should consider ditching your free inbox headphones).
Now that you've got it turned on, you might be wondering:
What exactly does the UHQ Upscaler do? Great question.
Read about that and more on our 5 tips for getting better sound out of your Galaxy post or 6 shortcuts to get more out of your earbud microphone remote control.
Give us a like if this helped! And check out our list of earbuds compatible with Galaxy devices.
That is the problem, even with my Level headset turned on it is still grey..hope you can help.
You’re in luck – both the A7 and the new Galaxy S7 and Galaxy S7 edge have UHQ upscaler support.
I have a Samsung Level U Pro headphones and one question – is there any other Galaxy smartphone (than S6, Note 5 or new S7 family) which have that UHQ Upscaler option? A3, A5 or A7 (new version – 2016) maybe? If some of you know it (from experience) – please answer me. Thank you in advance!